A clinic waiting room

Accessing Care

How patients and support workers can connect with Shelter Health Network services.


Shelter Health Network is here to make care easy to access. You do not need a family doctor to use our services. Depending on the location, clinics may be drop-in or appointment-based. Our team is here to help you find the right care, at the right time.

Check our clinic schedule and find out what clinics or services are running.

Visit the clinic or reach out to our team if an appointment is needed.

Our services are available to anyone experiencing, or at risk of, homelessness in Hamilton who does not have access to a family doctor.

  • Individuals without a family doctor are welcome
  • No health card needed
  • Services are inclusive, respectful and trauma-informed
  • Interpreters and accessible services are available

We partner with shelters, agencies, and community organizations to support clients in getting the care they need. Please, download and fax our referral form.

  • Help clients find the most appropriate clinic or service
  • Refer clients to drop-in or referral-based programs
  • Contact our administrative team for guidance
  • We’re here to support your work in the community

Our administrative team can help you identify the most appropriate clinic or service, based on your needs.